As your business needs change, It's important to consider what plan works best for you. We offer a number of different options to fit you and your team's specific needs, including Individual and Company plans.
Switch plans any time, upgrade or downgrade with no worries.
Upgrade your account
Step 1 – Click Plans
In your account, click Plans in the toolbar.
Step 2 – Select Plan
On the Plans page, select between an Individual (Single User) or Company plan (Multi-User) and click Upgrade.
Step 3 – Upgrade
In the pop-up, click Upgrade Now and you will unlock the features available on that plan.
Note: To activate the features, you must refresh the page. If upgrading from a lower plan you will only be charged the prorated difference between the two plans.
Downgrade your account
Step 1 – Select Plan
On the Plans page, select which plan you would like to switch/downgrade to and click Downgrade.
Step 2 – Downgrade
In the pop-up, click Downgrade Now.
Note: When you downgrade your account, you'll immediately lose access to the premium features. Also, when downgrading to a lower plan the prorated difference will be credited to your account and will be used on your next billing cycle.
What happens if I upgrade mid-cycle?
If you're already subscribed to a premium plan and upgraded to a higher plan, you will be charged the prorated difference between the two plans and the remaining days for the month.
I just upgraded to a plan but it's not showing up, where are my features?
After you upgrade your plan (i.e. to send call sheets), the changes won't be reflected until you refresh the browser.
I have one project this month, do I have to pay the full amount or are there any lower options?
If you just need to use StudioBinder for one Project, this is available on our Free plan. However, if you're looking to unlock premium access to our call sheets, shot lists, etc. you must upgrade to one of our premium plans. You can easily downgrade before the end of your billing cycle to avoid getting charged again.
What do I do if I accidentally downgrade my account?
Contact the support team via email: support@studiobinder.com or the Blue Live Chat Bubble in the bottom right of the page.
Is there a long-term commitment or can I cancel at any point?
There's no commitment since you can easily upgrade and downgrade as your production needs change.
I tried downgrading to the Free plan, but it says that I have more than One Project.
When this message appears, it means that you have multiple Projects in your account. Currently, the Free plan allows for a single project (Active or Archived). If you only see one Project on the Active Projects page, click the Archived Projects button to view archived Projects, then simply delete them and try once more.
Is there a way to pay once instead of a monthly subscription?
Currently, this is not available.
Can I pause my subscription?
If you're subscribed to a premium account, there is no way to "pause" an account, or put it "on hold." However, when you downgrade your account to the Free plan and decide to reactivate it at a later point, your Project will be retained (as long as it hasn't been deleted).
Can I delete/deactivate my account?
Contact the support team via email: support@studiobinder.com or the Blue Live Chat Bubble in the bottom right of the page.
Best practices when changing plans.
Make sure you back up any information you might need in the future. When a project is removed from StudioBinder, it cannot be recovered
After you make a change to your plan, it is important to remember to refresh the web browser. This guarantees that you are able to access all the features that are included with your new plan.
Note: Your billing cycle will not change when switching plans.