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Having issues logging in with firefox

Can't sign in with Firefox? Follow these instructions.

Written by Robert Kiraz

Sometimes Firefox can prevent users from signing in to StudioBinder. If you’re unable to access your account using Firefox, this can be solved by clearing old site data that's stored in the browser.

Remove cookies from firefox

Approach 1. Use the "Clear Recent History" Menu

  1. Click the Menu button (three horizontal lines) and select History > Clear Recent History....

2. Under When:, select your desired time range (e.g., "Everything").

3. Check Cookies and uncheck all other boxes, specifically ensuring Site settings and Offline website data (which often encompasses Local Storage) are unchecked.

4. Click Clear.

Approach 2. Manual Deletion via Developer Tools

If you only need to clear cookies for a specific site without touching its Local Storage, use the Storage Inspector.

  1. From the top menu go to Tools > Browser Tool > Web Developer Tools

  2. Click the Storage tab.

  3. In the left sidebar, expand Cookies and select the site's domain.

  4. Right-click the cookies in the list and select Delete All (or select individual cookies to delete).

    Note: Do not touch the Local Storage section in the same sidebar to ensure saved website data is kept.

After that, refresh StudioBinder, and try signing in again.

Note: Here is an article that can help if you are having issues printing with Firefox.

Now that you know how to resolve login issues in Firefox, here are more ways to manage account access:

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