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Account and Billing
Account and Billing
Everything you need to know about your account and billing.
28 articles in this collection
Written by
Shant Kiraz
and
Brandon
Pre-Production Services & One-on-One StudioBinder Training
Learn details about the remote production services we offer.
Written by
Brandon
Updated over a week ago
How to Edit Company Details
Learn how to edit your company's name and address
Written by
Brandon
Updated over a week ago
Is there an offline version available?
Is there an offline application?
Written by
Brandon
Updated over a week ago
Policies and procedures
See the steps we take to ensure your privacy and protection (includes details of GDPR compliance)
Written by
Shant Kiraz
Updated over a week ago
What's included with the Free plan?
Learn which features are available on the Free subscription.
Written by
Brandon
Updated over a week ago
My Settings
Upload Profile Photo
Personalize your account by uploading a personal photo of yourself.
Written by
Shant Kiraz
Updated over a week ago
Reset Your Password
Forgot your password? Having trouble with your account login?
Written by
Shant Kiraz
Updated over a week ago
How to Edit Profile Details and Default Email.
Customize your personal information, update your profile photo, and set a default email.
Written by
Shant Kiraz
Updated over a week ago
Update Password
Do you need to update your password? Follow these instructions.
Written by
Shant Kiraz
Updated over a week ago
How to Change StudioBinder's Language
Learn what languages are native to StudioBinder and how to adjust your browser for translation.
Written by
Shant Kiraz
Updated over a week ago
Is there a mobile or iPad app available?
Does StudioBinder provide a phone application for iOS or Android?
Written by
Shant Kiraz
Updated over a week ago
Billing
How to Access Billing Settings
Check your payment date, change your billing information and more.
Written by
Shant Kiraz
Updated over a week ago
How to View Invoice History
View or print your recent invoice history via your Billing Settings page
Written by
Shant Kiraz
Updated over a week ago
Cancellation and Refund Policy
What are Studiobinder's policies on cancellations and refunds?
Written by
Shant Kiraz
Updated over a week ago
How to Update Credit Card Number
Learn how to update your payment information.
Written by
Shant Kiraz
Updated over a week ago
How to upgrade, downgrade and switch plans
Find out how to upgrade, downgrade and switch between Individual and Company plans
Written by
Shant Kiraz
Updated over a week ago
Choosing the right StudioBinder plan
See which premium plans work best for you and learn about the Free plan.
Written by
Shant Kiraz
Updated over a week ago
How to apply a discount or offer code
Written by
Shant Kiraz
Updated over a week ago
What plan am I subscribed to?
Which premium plan are you currently subscribed to?
Written by
Shant Kiraz
Updated over a week ago
Canceling your subscription
Learn how to downgrade your account back to the Free plan
Written by
Shant Kiraz
Updated over a week ago
Account Management
Deactivate an account
Are you looking to delete or deactivate an account?
Written by
Shant Kiraz
Updated over a week ago
How do I contact Customer Care?
Get help from customer support.
Written by
Shant Kiraz
Updated over a week ago
Your Privacy
Written by
Shant Kiraz
Updated over a week ago
Security
I know my password, but I still can't login to StudioBinder
Having browser issues when signing in? Follow these instructions.
Written by
Shant Kiraz
Updated over a week ago
Having Issues logging in with Firefox
Can't sign in with Firefox? Follow these instructions.
Written by
Shant Kiraz
Updated over a week ago
Having Issues logging in with Chrome
Can not sign in with Google Chrome? Follow these instructions.
Written by
Shant Kiraz
Updated over a week ago
Having Issues logging in with Safari
Can not sign in with Safari? Follow these instructions.
Written by
Shant Kiraz
Updated over a week ago
Education
Educational Discounts
If you are a student, teacher, or institution, we offer special discounts based on volume. All plans are priced per user.
Written by
Shant Kiraz
Updated over a week ago