Account and Billing

Everything you need to know about your account and billing.

28 articles in this collection
Written by Shant Kiraz and Brandon

Pre-Production Services & One-on-One StudioBinder Training

Learn details about the remote production services we offer.

Written by Brandon
Updated over a week ago

How to Edit Company Details

Learn how to edit your company's name and address

Written by Brandon
Updated over a week ago

Is there an offline version available?

Is there an offline application?

Written by Brandon
Updated over a week ago

Policies and procedures

See the steps we take to ensure your privacy and protection (includes details of GDPR compliance)

Written by Shant Kiraz
Updated over a week ago

What's included with the Free plan?

Learn which features are available on the Free subscription.

Written by Brandon
Updated over a week ago

My Settings

Upload Profile Photo

Personalize your account by uploading a personal photo of yourself.

Written by Shant Kiraz
Updated over a week ago

Reset Your Password

Forgot your password? Having trouble with your account login?

Written by Shant Kiraz
Updated over a week ago

How to Edit Profile Details and Default Email.

Customize your personal information, update your profile photo, and set a default email.

Written by Shant Kiraz
Updated over a week ago

Update Password

Do you need to update your password? Follow these instructions.

Written by Shant Kiraz
Updated over a week ago

How to Change StudioBinder's Language

Learn what languages are native to StudioBinder and how to adjust your browser for translation.

Written by Shant Kiraz
Updated over a week ago

Is there a mobile or iPad app available?

Does StudioBinder provide a phone application for iOS or Android?

Written by Shant Kiraz
Updated over a week ago

Billing

How to Access Billing Settings

Check your payment date, change your billing information and more.

Written by Shant Kiraz
Updated over a week ago

How to View Invoice History

View or print your recent invoice history via your Billing Settings page

Written by Shant Kiraz
Updated over a week ago

Cancellation and Refund Policy

What are Studiobinder's policies on cancellations and refunds?

Written by Shant Kiraz
Updated over a week ago

How to Update Credit Card Number

Learn how to update your payment information.

Written by Shant Kiraz
Updated over a week ago

How to upgrade, downgrade and switch plans

Find out how to upgrade, downgrade and switch between Individual and Company plans

Written by Shant Kiraz
Updated this week

Choosing the right StudioBinder plan

See which premium plans work best for you and learn about the Free plan.

Written by Shant Kiraz
Updated over a week ago

How to apply a discount or offer code

Written by Shant Kiraz
Updated over a week ago

What plan am I subscribed to?

Which premium plan are you currently subscribed to?

Written by Shant Kiraz
Updated over a week ago

Canceling your subscription

Learn how to downgrade your account back to the Free plan

Written by Shant Kiraz
Updated over a week ago

Account Management

Deactivate an account

Are you looking to delete or deactivate an account?

Written by Shant Kiraz
Updated over a week ago

How do I contact Customer Care?

Get help from customer support.

Written by Shant Kiraz
Updated over a week ago

Your Privacy

Written by Shant Kiraz
Updated over a week ago

Security

I know my password, but I still can't login to StudioBinder

Having browser issues when signing in? Follow these instructions.

Written by Shant Kiraz
Updated over a week ago

Having Issues logging in with Firefox

Can't sign in with Firefox? Follow these instructions.

Written by Shant Kiraz
Updated over a week ago

Having Issues logging in with Chrome

Can not sign in with Google Chrome? Follow these instructions.

Written by Shant Kiraz
Updated over a week ago

Having Issues logging in with Safari

Can not sign in with Safari? Follow these instructions.

Written by Shant Kiraz
Updated over a week ago

Education

Educational Discounts

If you are a student, teacher, or institution, we offer special discounts based on volume. All plans are priced per user.

Written by Shant Kiraz
Updated over a week ago