Account and Billing

Everything you need to know about your account and billing.

28 articles in this collection
Written by Shant Kiraz and Brandon

Pre-Production Services & One-on-One StudioBinder Training

Learn details about the remote production services we offer.

Written by Brandon
Updated over a week ago

How to Edit Company Details

Learn how to edit your company's name and address

Written by Brandon
Updated over a week ago

Is there an offline version available?

Is there an offline application?

Written by Brandon
Updated over a week ago

Policies and procedures

See the steps we take to ensure your privacy and protection (includes details of GDPR compliance)

Written by Shant Kiraz
Updated over a week ago

What's included with the Free plan?

Learn which features are available on the Free subscription.

Written by Brandon
Updated over a week ago

My Settings

Upload Profile Photo

Personalize your account by uploading a personal photo of yourself.

Written by Shant Kiraz
Updated over a week ago

Reset Your Password

Forgot your password? Having trouble with your account login?

Written by Shant Kiraz
Updated over a week ago

How to Edit Profile Details and Default Email.

Customize your personal information, update your profile photo, and set a default email.

Written by Shant Kiraz
Updated over a week ago

Update Password

Do you need to update your password? Follow these instructions.

Written by Shant Kiraz
Updated over a week ago

How to Change StudioBinder's Language

Learn what languages are native to StudioBinder and how to adjust your browser for translation.

Written by Shant Kiraz
Updated over a week ago

Is there a mobile or iPad app available?

Does StudioBinder provide a phone application for iOS or Android?

Written by Shant Kiraz
Updated over a week ago

Billing

How to Access Billing Settings

Check your payment date, change your billing information and more.

Written by Shant Kiraz
Updated over a week ago

How to View Invoice History

View or print your recent invoice history via your Billing Settings page

Written by Shant Kiraz
Updated over a week ago

Cancellation and Refund Policy

What are Studiobinder's policies on cancellations and refunds?

Written by Shant Kiraz
Updated over a week ago

How to Update Credit Card Number

Learn how to update your payment information.

Written by Shant Kiraz
Updated over a week ago

How to upgrade, downgrade and switch plans

Find out how to upgrade, downgrade and switch between Individual and Company plans

Written by Shant Kiraz
Updated over a week ago

Choosing the right StudioBinder plan

See which premium plans work best for you and learn about the Free plan.

Written by Shant Kiraz
Updated over a week ago

How to apply a discount or offer code

Written by Shant Kiraz
Updated over a week ago

What plan am I subscribed to?

Which premium plan are you currently subscribed to?

Written by Shant Kiraz
Updated over a week ago

Canceling your subscription

Learn how to downgrade your account back to the Free plan

Written by Shant Kiraz
Updated over a week ago

Account Management

Deactivate an account

Are you looking to delete or deactivate an account?

Written by Shant Kiraz
Updated over a week ago

How do I contact Customer Care?

Get help from customer support.

Written by Shant Kiraz
Updated over a week ago

Your Privacy

Written by Shant Kiraz
Updated over a week ago

Security

I know my password, but I still can't login to StudioBinder

Having browser issues when signing in? Follow these instructions.

Written by Shant Kiraz
Updated over a week ago

Having Issues logging in with Firefox

Can't sign in with Firefox? Follow these instructions.

Written by Shant Kiraz
Updated over a week ago

Having Issues logging in with Chrome

Can not sign in with Google Chrome? Follow these instructions.

Written by Shant Kiraz
Updated over a week ago

Having Issues logging in with Safari

Can not sign in with Safari? Follow these instructions.

Written by Shant Kiraz
Updated over a week ago

Education

Educational Discounts

If you are a student, teacher, or institution, we offer special discounts based on volume. All plans are priced per user.

Written by Shant Kiraz
Updated over a week ago