FAQs and Troubleshooting

A curated list of the most commonly asked questions by StudioBinder's customers

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18 articles in this collection
Written by Brandon

SMS Messages Not Being Delivered

Learn why SMS messages might not be received by recipients
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Written by Brandon
Updated over a week ago

How do I mark Story Days?

Learn how to indicate story days in your script.
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Written by Brandon
Updated over a week ago

Why is only half my script available, I've upgraded?

Learn why only half of your screenplay is available on your project.
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Written by Brandon
Updated over a week ago

Why isn't my COLLECTIVE25 discount code working?

Learn why your discount is not being applied
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Written by Brandon
Updated over a week ago

Is there a Find and Replace feature?

Looking to search for and replace a certain word in your script?
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Written by Brandon
Updated over a week ago

How do I view page numbers on the screenwriting page?

Learn how to view page numbers on the script writing page.
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Written by Brandon
Updated over a week ago

Can I add collaborators on the Professional plan?

Looking to add a collaborator on the professional plan?
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Written by Brandon
Updated over a week ago

Why are all of my project features not available?

Find out how to adjust your project's features
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Written by Brandon
Updated over a week ago

Why can't I see my company projects?

Find out why you might not be seeing your company account projects
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Written by Brandon
Updated over a week ago

Do you have a YouTube page?

Check out our YouTube page
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Written by Brandon
Updated over a week ago

Can I limit what projects team members see?

Learn what permissions teammates have
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Written by Brandon
Updated over a week ago

Why isn't my weather appearing?

Reasons the weather might not be auto-populating on your call sheet
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Written by Brandon
Updated over a week ago

I upgraded, why can't I send a call sheet?

Potential reasons you might not be able to send a call sheet
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Written by Brandon
Updated over a week ago

Why did my tagged elements disappear?

Reasons your elements might not have synced
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Written by Brandon
Updated over a week ago

How do I create a shot list?

Learn how to get started with shot lists
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Written by Brandon
Updated over a week ago

Where do I find the scriptwriting tools?

Find out where to write your script
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Written by Brandon
Updated over a week ago

Where can I find a pdf of my invoices?

Find out where you can get your invoice PDFs
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Written by Brandon
Updated over a week ago

Why can't I downgrade my account?

Reasons that might prevent you from downgrading
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Written by Brandon
Updated over a week ago