FAQs and Troubleshooting
A curated list of the most commonly asked questions by StudioBinder's customers
17 articles
Written by Brandon
SMS Messages Not Being Delivered
Learn why SMS messages might not be received by recipientsWritten by Brandon. Updated over a week ago
Why is only half my script available, I've upgraded?
Learn why only half of your screenplay is available on your project.Written by Brandon. Updated over a week ago
Why isn't my COLLECTIVE25 discount code working?
Learn why your discount is not being appliedWritten by Brandon. Updated over a week ago
Is there a Find and Replace feature?
Looking to search for and replace a certain word in your script?Written by Brandon. Updated over a week ago
How do I view page numbers on the screenwriting page?
Learn how to view page numbers on the script writing page.Written by Brandon. Updated over a week ago
Can I add collaborators on the Professional plan?
Looking to add a collaborator on the professional plan?Written by Brandon. Updated over a week ago
Why are all of my project features not available?
Find out how to adjust your project's featuresWritten by Brandon. Updated over a week ago
Why can't I see my company projects?
Find out why you might not be seeing your company account projectsWritten by Brandon. Updated over a week ago
Do you have a YouTube page?
Check out our YouTube pageWritten by Brandon. Updated over a week ago
Can I limit what projects team members see?
Learn what permissions teammates haveWritten by Brandon. Updated this week
Why isn't my weather appearing?
Reasons the weather might not be auto-populating on your call sheetWritten by Brandon. Updated over a week ago
I upgraded, why can't I send a call sheet?
Potential reasons you might not be able to send a call sheetWritten by Brandon. Updated over a week ago
Why did my tagged elements disappear?
Reasons your elements might not have syncedWritten by Brandon. Updated over a week ago
How do I create a shot list?
Learn how to get started with shot listsWritten by Brandon. Updated over a week ago
Where do I find the scriptwriting tools?
Find out where to write your scriptWritten by Brandon. Updated over a week ago
Where can I find a pdf of my invoices?
Find out where you can get your invoice PDFsWritten by Brandon. Updated over a week ago
Why can't I downgrade my account?
Reasons that might prevent you from downgradingWritten by Brandon. Updated over a week ago