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FAQs and Troubleshooting

FAQs and Troubleshooting

A curated list of the most commonly asked questions by StudioBinder's customers

17 articles
Brandon avatar
Written by Brandon

SMS Messages Not Being Delivered

Learn why SMS messages might not be received by recipients
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Written by Brandon. Updated over a week ago

Why is only half my script available, I've upgraded?

Learn why only half of your screenplay is available on your project.
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Written by Brandon. Updated over a week ago

Why isn't my COLLECTIVE25 discount code working?

Learn why your discount is not being applied
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Written by Brandon. Updated over a week ago

Is there a Find and Replace feature?

Looking to search for and replace a certain word in your script?
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Written by Brandon. Updated over a week ago

How do I view page numbers on the screenwriting page?

Learn how to view page numbers on the script writing page.
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Written by Brandon. Updated over a week ago

Can I add collaborators on the Professional plan?

Looking to add a collaborator on the professional plan?
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Written by Brandon. Updated over a week ago

Why are all of my project features not available?

Find out how to adjust your project's features
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Written by Brandon. Updated over a week ago

Why can't I see my company projects?

Find out why you might not be seeing your company account projects
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Written by Brandon. Updated over a week ago

Do you have a YouTube page?

Check out our YouTube page
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Written by Brandon. Updated over a week ago

Can I limit what projects team members see?

Learn what permissions teammates have
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Written by Brandon. Updated this week

Why isn't my weather appearing?

Reasons the weather might not be auto-populating on your call sheet
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Written by Brandon. Updated over a week ago

I upgraded, why can't I send a call sheet?

Potential reasons you might not be able to send a call sheet
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Written by Brandon. Updated over a week ago

Why did my tagged elements disappear?

Reasons your elements might not have synced
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Written by Brandon. Updated over a week ago

How do I create a shot list?

Learn how to get started with shot lists
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Written by Brandon. Updated over a week ago

Where do I find the scriptwriting tools?

Find out where to write your script
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Written by Brandon. Updated over a week ago

Where can I find a pdf of my invoices?

Find out where you can get your invoice PDFs
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Written by Brandon. Updated over a week ago

Why can't I downgrade my account?

Reasons that might prevent you from downgrading
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Written by Brandon. Updated over a week ago