If you have two characters with the same Character ID number, you can easily merge them so they appear correct on the Day Out of Days Report (DOOD). 

To do this, visit your Elements page first, then click Cast Members.

Watch this video to see how to merge multiple characters, or read the text below 👇
 

Step 1 — Select multiple characters

On your Cast Members page, select at least two characters and click Merge.

Step 2 — Confirm name and ID

In the pop-up, confirm the updated Character name and ID, then click Merge Cast Members.

Step 3 — Changes are saved

After you merge the Characters, a notification will appear to confirm your changes have been successfully made.

Did this answer your question?